CTM Customer Competition

“Your Home, Your Style, Your Chance to Win R10 000 In Cash !”

Terms and Conditions

1. Introduction

1.1. This competition is organized by CTM, a division of Italtile Limited. 

1.2. The competition is open to residents of South Africa only. 

1.3. By entering this competition, all participants agree to be bound by these terms and conditions.

2. Competition Period 

2.1. The competition will run from 1^st February 2025 to 28^th February 2025 ("Competition Period").

2.2. Entries into the Competition will be accepted from 1^st February 2025 and close on 28^th February 2025 at 23:59 SAST.

3. Eligibility

3.1. The competition is open to all CTM customers who have used CTM products to renovate a room in their home.

3.2. Employees, directors, members, partners, agents, or consultants of CTM, as well as their immediate family members, are not eligible to participate in the Competition.

 4. How to Enter

4.1. Customers must send their before and after images of their CTM renovation to the CTM WhatsApp number 082 203 1649.

4.2. Increase your chances of winning by posting the image on social media, tagging @CTM, and using #MyCTMStyle.

4.3. Customers will only qualify if all products shown in the image are purchased from CTM

4.4. Upon sending their CTM renovation before and after images, they will receive a response confirming the competition entry via WhatsApp.

5. Winner Selection and Prizes

5.1. One winner will be selected from all the qualifying entries on the 6^th of March 2025

5.2. The prize for the winner is R10,000 in cash. 

5.3. Only one winner will be chosen from all the qualifying entries.

5.4. The winner will be chosen through a random draw conducted by the auditors of Italtile Limited.

5.5. The winner will be notified of their winnings in accordance with clause 6 below.

5.6. The winner shall be required to accept and claim their prize by way of (i) where the winner is notified by way of telephone, oral or WhatsApp message (ii) written confirmation to ctmservice@ctm.co.za within 48 hours of the relevant Winner Confirmation Notification. 

5.7. In addition to the Primary Winner, 2 backup winners ("Secondary Winner") will be drawn by the auditors of Italtile Limited to cater for the circumstance where the Primary Winner (i) is Unreachable for a period of 48 hours after receiving the Winners Confirmation Notification (ii) fails to claim their prize within 48 hours after receiving the Winners Confirmation Notification or (iii) is disqualified for any reason whatsoever howsoever arising ("Exclusion Event"). For the purposes of this clause 5.7, "Unreachable" shall mean that no calls are responded to by the winner after a minimum of 3 call attempts by a representative of Italtile Limited, CTM and/or its subsidiaries, over the course of 2 business days.

5.8 The winner must respond to the communication attempts within 48 hours of the first contact attempt.

5.9. To the extent that an Exclusion Event occurs in relation to a Primary Winner, the first Secondary Winner listed pursuant to clause 5.7 will be contacted by CTM as set out in clause 6 below, whereafter such Secondary Winner shall be deemed to be the Primary Winner and the provisions of 5.6 are to apply on the same terms and conditions to such Secondary Winner.

5.10. Increase your chances of winning by posting the image on social media, tagging @CTM, and using #MyCTMStyle.

6. Winner Notification

6.1. The primary winner will be announced on Wednesday the 12^th of March 2025

   - Internal email to CTM stores.

   - CTM social media platforms and instore radio & tv.

   - Home and competition pages on the CTM website 

6.2. The winner will be contacted directly via WhatsApp message, telephone, email or SMS on the contact details provided during their qualifying purchase ("Winner Confirmation Notification"). 

7. General Conditions

7.1. The prize is non-transferable and cannot be exchanged for any other item. 

7.2. CTM reserves the right to amend these terms and conditions at any time during the Competition Period. 

7.3. CTM and Italtile Limited accept no responsibility for any tax implications that may arise from the prize winnings. In this regard, independent financial advice should be sought by the winner.

7.4. By entering this competition, participants grant CTM the right to use, reproduce, and publish their submitted images for future marketing materials, promotional campaigns, and other CTM-related advertising across various platforms, without any further compensation or notice

8. Documentation Requirements:

Upon being notified of their winning, the selected winner must provide the following documentation within 48 hours of receipt of the Winner Confirmation Notification, to ctmservice@ctm.co.za

  to claim the prize:

8.1.        Valid South African Identification: The winner must present a valid South African identity document (ID) or smart card for verification. The winner agrees to provide a certified copy of their ID within the stipulated time frame specified in the winner notification.

8.2.        Proof of Banking: The winner must also provide a certified copy of an official bank confirmation letter that includes their bank account details. This letter must be issued by a registered South African banking institution and must not be older than three (3) months at the time of submission.

Failure to submit the above documentation within the specified time period, or if the documentation is found to be incomplete, incorrect, or fraudulent, will result in the forfeiture of the prize, and an alternate winner may be selected in accordance with these competition's terms and conditions.

9. Data Protection

9.1. By entering the competition, participants consent to the use of their personal data by CTM for the purpose of administering the competition.

10. Limitation of Liability

CTM and Italtile Limited shall not be liable for any loss or damage, whether direct, indirect, consequential, or otherwise, arising from any cause whatsoever, which may be suffered by the participant in connection with this competition.

11. Contact Information 

For any queries related to this competition, please contact the CTM customer service team on

Telephone:010 271 0161 , email : ctmservice@ctm.co.za